The Electricity Company of Ghana (ECG) has issued a scam alert on the activities of some fraudulent persons in the payment of electricity bills.
In a statement issued on Thursday, June 17, 2021, the ECG said, “these fraudsters call, send SMS or WhatsApp messages to unsuspecting customers, demanding payments for various services including service connection and electricity consumed, through mobile money (MOMO) transactions.”
The ECG says apart from direct transactions through the ECG Power Mobile App or shortcode *226#, by customers, “ECG will not demand payments for services through mobile money.”
ECG has, therefore, warned power consumers to be on the alert whilst it collaborates with security agencies to bring perpetrators to book.
“Customers are strongly advised to make payments for all ECG-related services to ECG cashiers and obtain receipts accordingly,” the statement read.